This year is all about growth for Lizzy, she completed a Phlebotomy training and now she can take bloods unsupervised; she qualified as Safety Intervention Instructor in April, and is actively building her confidence and experience while shadowing fellow instructors. To top it up, she completed The Great North half marathon, in whooping 2.15 hrs.
Both of the buses at Birches were involved in an accident, Claire immediately volunteered to drive a bus from Broughton House to pick up the residents and staff from the roadside to take them back to Birches. Thank you Claire.
Lynne works tirelessly to keep both Hope House and Hope Lodge clean and tidy for both staff and service users. She continues to go above and beyond staying back when cleaning materials are being delivered late or areas needs attending to. Nothing is too much trouble and she always happy to help and offer advice.
Sagar is a new starter at Kirkside House and when Kirkside Lodge was short staff and Sagar volunteered to work on Kirkside Lodge supporting a challenging individual.
After speaking to the team leader of Kirkside Lodge he was high praise of Sagar and explained how supportive and hard working Sagar had been on that shift.
John has been a great support to service users particular to a service user most recent where there was an issue with down loading music. John went out of his way and gave up time to help sort out. This has left the service user in a much happier feeling, better presentation and mental health.
Thank you John.
Sherry Ann does an amazing job traversing 3 sites with very different needs, and keeping everything organized. She delivers a consistently high level of quality clinical care.
Kerry has supported a fellow colleague through a very difficult time in their personal life. Kerry has gone above and beyond to do this, giving up her own time to provide this support and be there for her colleague, showing huge empathy and support for them, ensuring when her colleague comes to work she is able to feel supported.
Denna ensured a residents dreams came true this week by planning a birthday surprise for him to visit his home town and do an activity he had been wishing for; watching the ferries come in and go out of port. Small to some but massive to him. Denna did all the planning in her own time and came in early on his birthday to surprise him with this!
Lois has worked hard to develop her skills as a Health Care Assistant, broadening this by completing the TRiM Practitioner course and working on different wards around the Hospital. She is going on to complete her Nurse training at University, and we are very proud of her commitment to giving the best possible support she can.
Since Harry joined Cygnet 4 months ago he’s had a huge impact. I can now take leave knowing that Comms tasks will be carefully dealt with in a timely and positive way. He’s taken the initiative on many projects and improved the way we work as a function. His friendly manner puts everyone he meets at ease. We are all so grateful for his support!
I feel like I have a very understanding Manager, always there to support me mentally and guide me in order to perform to the best of my ability. I can go to Jeff and speak about my issues and I know Jeff will do his best to resolve them . I would like to say a big Thank you to Jeff for all your help.
For the past weeks Diane has been supportive towards her colleagues and offering them comfort when circumstances seem tough or challenging. She has been great to work with and has offered her time and understanding to both service users and staff members. I am thankful for Diane and for the work and effort she has been putting in!
