Laura has supported me with an external project and nomination for the CIPD outstanding student award. Laura has devoted time to provide guidance, coaching and emotional support to me in achieving a personal goal. Laura truly embodies this value.
Enrique‘s door is always open and he is ready to support staff with a listening ear and positive comments.
On this occasion one of my team had challenging/phobia moments, Enrique went out of his way to support her to overcome these.
Mark arrived for his LD shift and went home to return and cover the night shift when it became apparent there was no nurse to work. this is a great example of going over and above to support the service and demonstrates his passion for his work.
Rodrigo picked up a really complex and business critical reporting process with limited time to ensure the data was correct. He made every attempt to get the information submitted in a professional and accurate process. Very grateful for his efforts
Adele has been absolutely fantastic in explaining and divulging information in regards to service users from the care plans, policies and procedures and her own experience. She has been very good at communicating so that things can be understood.
Rosie suffered a grievance recently. Despite this she continues to work hard for the service users and supporting the team. She has not let this impact her work ethic and has shown strength during this difficult time. She is someone to look up too.
She was a student and after her placement she was offered a permanent role. She shows passion and enthusiasm for her job and for the service users and their families. It is infectious and amazing to see how much she loves her job, and helping others.
A new resident moved into service, when he declined support from other staff, Sara persisted and built on their relationship to encourage him to have his personal care completed
Jo has worked hard to build the social work team. Jo supports us with work life and personal problems. She is someone you can trust and help you. She has started staff well-being days at work for all staff as a safe space and encourage self-care.
Ilonka consistently supports services through crisis and I would like to recognise this. Recently we had a quality inspection that resulted in a large number of actions and Ilonka has been a massive support in completing these actions. Thank you!
Although I could select a number of these, I ultimately chose trust because I trust the advice she gives me. I trust she is there when I need to talk and I trust she will do her best to action things that are of concern to me.
Nicola has inducted a number of new administrators and covered other services in the absence of an administrator. We would like to acknowledge the additional workload this is and we appreciate everything she does!
