Arron as supported a service user with to help him with his football by sorting out all his football matches for him so he can go to these matches he spent days sorting this out and also went above and beyond doing a lot of this in is own time ,also the service user as approached me and asked if he could have this as the service user is happy.
Lindsay is a new starter with no previous experience of working in care. She as shown real growth in her role despite facing challenging behaviours which at times can be daunting. Lindsay as persevered and continues to learn & develop, accepting feedback openly to aid her growth & never giving up on trying to be the best support worker she can be.
Yulanda is such a positive supportive person to work with on Pixie ward and in education. She is alway fun and enthuastic and so encouraging of the young people in her care. We had a tennis session in the courtyard and the young people involved experienced her contagious laugh and passion for fun and getting involved. A real asset to Cygnet!
Ola has been a superstar keeping one of our young people who has slow processing speed and is non verbal engaged with education. The young person had been unable to engage with his science learning since admission but with the support of Ola, 1-1 he was able to engage with written and drawing work linked to the moon landings for the first time.
Gary is always selflessly providing support to the service users no matter how challenging the situation is. I have often seen him patiently let the patient vent their anger and come up with the kindest supportive words to help them reflect and adapt positive behaviours. Patients often seek him out in times of distress and he never turns them away.
Lisa has really helped me to decorate the sensory room, I submitted a plan to management and Lisa has used her skill set of decorating and DIY skills and has really helped throw her weight and support around the development of the room. She has done a fantastic job and helped so much she is a credit to the pines and has so much to offer.
Yomi has been a great support to all staff and exceptional understanding with patients needs. Yomi will go that extra mile to maintain the care, support with others. And patients always remember his great smile, and laughter which brightens up the days/nights for everyone. A thoughtful team member and a great colleague to have amongst the team,
Jayne not only provides a clinical leadership she is indeed the glue that literally keeps Blackheath together. From finding out of hours dentists for International Nurses, checking in on all staff if sick or struggling, squeezing bee stings out of RMNs and ensuring everyone is fed and hydrated at all hours of the day – ensuring cake provided!
Three regular staff members called in sick for the night shift meaning the unit would be left with agency staff who do not know the residents well. Bintou agreed to stay after a day shift for the night working a 24 hour shift to ensure the needs of the residents were met
Three regular staff members called in sick for the night shift meaning the unit would be left with agency staff who do not know the residents well. James agreed to stay after a day shift for the night working a 24 hour shift to ensure the needs of the residents were met
Georgia Tomlinson is a trusted member of staff and has proved this by reporting a confidential issue. We do encourage transparency at Cygnet and do have a duty of care. Thank you, Georgia for being open and honest. The matter was handled swiftly due to her reporting skills.
Jade always goes above and beyond her role, she is a great mentor to staff members and staff and residents see her as a positive role model. She has helped keep retention in the service by organising activities for residents and staff to take part in and keeping up a consistent positive atmosphere, well done Jade!
