Meet our
Characters of Care

Resilience, it’s a truly heroic quality that Cygnet people are proud to possess. With strength and determination, we rise to tough challenges. We support others through their ups and downs. We keep our calm in stressful situations. We stay solid in the face of adversity. And we bounce back quickly too.

There’s a reason people put the kettle on in a time of crisis. A hot cuppa never fails to make them feel better. That’s what Cygnet people do too. We’re reassuring and warm. And we’re always there to ease difficult moments, lighten the load and encourage people to be the best they can be.

Amazing careers are cultivated at Cygnet. Step outside of your comfort zone and embrace new challenges. Then repeat. This is how our people enhance their capabilities – and we support them so their careers can flourish.

When a vocation moves and excites you – and makes you feel fulfilled – you know you’ve discovered your passion in life. Cygnet people feel like this, every day! And when you absolutely love what you do, you pour all your energy into doing the very best you can.

Positivity is all about approaching things in an optimistic way, expecting success and making life happier. It also means acknowledging difficulties and coming up with solutions from a place of understanding, confidence and enthusiasm. At Cygnet, that’s what we’re all about too.

If you can easily put yourself in someone else’s position, share their feelings and understand their situation – you’ve got what it takes to be a Cygnet person. It’s about truly listening to others, acknowledging their experience and recognising the human emotions we all feel.

Laughter is a wonderful feeling, especially in challenging situations. Cygnet people love to laugh and create a happy atmosphere that makes others feel at ease. We’re personable and kind. We encourage laughter and fun – and we know how to pick the right moment to crack a joke that will lighten everyone’s day.

Cygnet people are always around to lend a hand. We’re pretty handy, in fact! A desire to support and nurture others runs through our veins. It’s in our DNA. Helping people to overcome obstacles, grow and enrich their lives – it’s why we get up in the morning.

Caring for thousands of people every day, we understand the value of good communication. Cygnet people know how to actively listen. We’re clear, considerate and respectful in our dealings with others. And we’re genuinely interested in making all our connections meaningful ones.

Cygnet people adjust to change quickly and calmly. We take the unexpected in our stride. Being flexible and adaptable means we’re resourceful and confident too. We know we’ve got what it takes to handle the challenges that come our way – and to make the best of every situation.

Truth, transparency and trust matter to Cygnet people. We’re honest, dependable and act with integrity. We say what we mean. We mean what we say. Our colleagues and the people we care for are safe in the knowledge they can rely on us.

We’re not ones to shy away from a task at Cygnet. We take pride in what we do – so we do it diligently and to the highest standards. We strive to the best we can be, and get the job done. Our efforts are rewarded by the satisfaction of making a positive difference in other people’s lives.