Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.
Cygnet have a fantastic opportunity for an experienced Product Data Analyst to join our Digital Services team.
Joining us on a full time, 40hr per week basis you will work work in a hybrid capacity with a minimum of 2 days per week within our Birmingham office.
Product Data Analyst:
Overview
This role is business facing, although BI and analytical skills are beneficial, communication and stakeholder management skills are essential. We are looking a dedicated Business Analyst who has good knowledge of data principles and agile working practices. You will report to the Data Engineering Manager and work closely with the Data Architect and wider data engineering team to gather requirements on upcoming projects and translate the requirements into clear technical specifications.
Key Responsibilities
- Gather, document, and evaluate business requirements from stakeholders.
- Translate business needs into functional specifications, ERDs and user stories for technical teams.
- Act as a liaison between business teams and technical teams to ensure alignment on objectives.
- Communicate and validate requirements with relevant collaborators.
- Perform data discovery, modelling.
- Identify inefficiencies in processes or systems and recommend optimised workflows.
- Conduct gap analysis and develop solution proposals.
- Support testing and validation of solutions (e.g., UAT) to ensure they meet business requirements.
- Assist with project management tasks and cross-functional coordination.
- Monitor implemented solutions and recommend enhancements based on feedback.
- Prepare mock up reports, dashboards, and visualisations to communicate insights.
- Create documentation covering requirements, processes, findings, and solution designs.
Required Skills & Qualifications
- Strong data analysis skills and ability to interpret complex information.
- Excellent communication, facilitation, and stakeholder engagement skills.
- Understanding of business operations, financial modelling, and process mapping.
- Strong problem-solving and analytical mindset.
- Knowledge of workflow/requirement tools like DevOps.
Desirable Skills & Qualifications
- Knowledge of tools such as SQL, Python, Monday
- Database knowledge
Competencies
- Business acumen and ability to understand strategic drivers behind data‑related decisions.
- Analytical and critical-thinking abilities
- Strong communication and detailed technical documentation skills
- Collaboration across teams (IT, operations, product, leadership)
- Time management and ability to manage multiple priorities
Education & Experience
- 2+ years of experience in in technical/ data projects
- Prior experience using or supporting Snowflake (preferred).
- Background in Business, Information Systems, Data Analytics, or a related field.
Why Cygnet? We’ll offer you:
- Competitive Salary: £45,000 – £50,000pa DOE
- An opening to undertake further learning with our excellent apprenticeship scheme
- Expert supervision & support
- Free Health Cash plan
- Enhanced maternity pay: 8 weeks full Pay, 18 weeks half Pay (Inclusive of SMP) followed by 13 weeks SMP.
- 24 hours free GP support line
- Free life assurance cover
- Free eye tests
- Car lease discounts
- Discounted gym membership
- Free mortgage broker and Insurance cover
- Pension scheme
- Employee NHS – discount savings & “Cycle to Work” scheme
- Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
Please note: successful candidates will be required to undergo an enhanced DBS check.
Ready to make a positive change?
Please click on the ‘apply now’ link below.
What next?
If you care about making a difference – we want to talk to you.
Click the button to apply