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Support Worker

Bryn Y Wawr, SA19 6DB
12.60 GBP Hourly
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About the role

Overview

Bryn Y Wawr, SA19 6DB
Full Time
12.60 GBP Hourly
19 March 2026

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

We are now offering a Joining bonus £1000 for new starters, payable on successful passing of probation.

Please note: We can only take female applicants for this role. 

There is also a refer a friend bonus for current staff £500 payable on successful passing of probation.

Are you looking to make a real difference and work in a supportive and dynamic team?

We are looking for Female Support Workers to join us at Bryn Y Wawr, Llandeilo, Carmarthenshire.

Bryn Y Wawr is a specialist residential service, supporting adults with learning disabilities who may have behaviours that challenge and with associated complex needs. We provide specialist care and support that is tailored to individual needs, promoting independence and community integration.

About the Role:

We have full time 37.5 hours per week working 5 days per week.

Day shift: 8 am – 4 pm

Afternoon: 2 pm – 9:30 pm

  • Provide compassionate, person-centred care, ensuring dignity and respect

  • Support with personal care, hygiene, and daily living activities

  • Assist with meal preparation and encourage a nutritious diet

  • Maintain a clean, safe, and comfortable living environment

  • Promote independence by supporting life skills such as budgeting and self-care

  • Encourage participation in social and community activities

  • Follow care plans, risk assessments, and behaviour support guidelines

  • Administer medication (after training) and ensure health and safety compliance

  • Maintain accurate records and participate in handovers

  • Work shifts including days, nights, and weekends as part of a dedicated team

What you will need:

  • Positive Attitude and Caring Approach

  • A genuine commitment and passion to improving an individual’s life

  • Strong Communication Skills

  • Able to work as part of a team

  • No previous care experience required as full training given

Why Cygnet? We’ll offer you…

Refer a friend bonus for current staff £500 payable on successful passing of probation.

  • Free Meal during shifts

  • Paid breaks

  • Free parking onsite

  • An opening to undertake further learning with our excellent apprenticeship scheme

  • Expert supervision & support

  • Enhanced maternity

  • Free Health Cash plan

  • 24-hour free GP support line

  • Free life assurance cover

  • Free eye tests

  • Car lease discounts

  • Discounted gym membership

  • Free mortgage broker and Insurance cover

  • Pension scheme

  • Free DBS

  • NHS Blue Light Discount Card, Reward Gateway®

  • Fully Paid Training and Induction, 28 Days Paid Annual Leave, Paid breaks

  • Contributory pension scheme

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Successful candidates will be required to undergo an enhanced DBS check.

Ready to make a positive change? Please click on the ‘apply now’ link below.

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

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On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

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Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Bryn Y Wawr

Bryn Y Wawr
Carmarthenshire
SA19 6DB
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Our application process

Application Submission
01
Step 1

Application Submission

Your application is received and reviewed by our recruitment team.
Automated Confirmation
02
Step 2

Automated Confirmation

You’ll receive an automated email confirming receipt of your application.
Application Review
03
Step 3

Application Review

We carefully review applications, considering factors like visa status, location, and experience.
Initial Screening
04
Step 4

Initial Screening

If your application is suitable, you’ll be contacted by the recruiter to arrange a telephone screening call.
Interview
05
Step 5

Interview

If you meet the screening criteria, you’ll be invited for an interview, which normally takes place in person at the site you’re applying to.
Feedback and Offer
06
Step 6

Feedback and Offer

Following the interview, you’ll receive feedback, and if successful, a verbal job offer that will be followed up with a written job offer and onboarding information.

Support for Your Job Application

From refining your CV to preparing for your interview, our free career resources give you the tools and advice you need to feel confident at every stage.
Stories from our staff
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It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
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We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

enjoy
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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

Training at Cygnet
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Colleague to colleague endorsements

Resilience endorsement icon

Tara

Support Worker SC
Recognised for
Resilience

Tara has stepped up as Acting Team Leader, confidently running some of the most challenging shifts, managing incidents and her team with positivity and resilience, earning clear respect and trust through her excellent communication with staff, seniors, and managers.

Hard Work endorsement icon

Sylvia

Support Worker HC
Recognised for
Hard Work

Sylvia came from Gotts Park to support us when we were three staff down on Friday, showing great initiative by proactively helping with cleaning, including locating the hoover and even cleaning the dishwasher filter.

Positivity endorsement icon

Taryn

Support Worker SC
Recognised for
Positivity

Taryn is health-conscious and excels at promoting residents’ weight, health, and wellbeing through nutritious eating ideas. She positively impacted at least one resident by suggesting healthier food swaps and mentors all staff on healthy options, exercise, and movement.

Empathy endorsement icon

Vicky

Complaints Manager
Recognised for
Empathy

Mike and Vicky showed exceptional empathy during my mother’s loss, cancelling leave to manage team duties and shield me from pressures. They created grieving space with selfless teamwork and ongoing support true leadership beyond duty

Comfort endorsement icon

Rebecca

Therapy/Activity Coordinator HC Salaried
Recognised for
Comfort

Rebecca (Becca) excels as Activity Coordinator with heartfelt care and positivity, treating Spencer ward ladies as humans and building their confidence. Called unsung hero” by a discharged patient. Goes above and beyond daily.

Positivity endorsement icon

Najinder

Support Worker HC
Recognised for
Positivity

Jay has shown outstanding dedication and positivity supporting a service user facing activity engagement challenges. They proactively took him out, arranging headphones for comfort, demonstrating patience and care, resulting in his first incident-free day in a long time—a huge achievement.

Hard Work endorsement icon

Paul

Maintenance Manager
Recognised for
Hard Work

The Sheffield maintenance team works tirelessly to keep the hospital and school running, no job too big or small. They respond promptly to needs, ensure safety, and always fit in school requests like marquees, lights, doors, and displays, all with smiles and positive interactions with young people. Their hard work is deeply appreciated.

Empathy endorsement icon

Michael

Complaints Assistant
Recognised for
Empathy

Mike and Vicky showed exceptional empathy during my mother’s loss, cancelling leave to manage team duties and shield me from pressures. They created grieving space with selfless teamwork and ongoing support— rue leadership beyond duty

Hard Work endorsement icon

Mohamed

DS Service Desk Engineer
Recognised for
Hard Work

Mohamed went above and beyond late Friday afternoon to provide login details for a new starter, instantly pulling up the ticket, communicating well, and ensuring they were set up for Monday morning. This helped create a positive first impression at Cygnet.

Hard Work endorsement icon

Olivia

Support Worker SC
Recognised for
Hard Work

I wanted to give a shout-out to Olivia for her incredible hard work lately. Seriously, it’s been so inspiring to see her dedication and effort on the team shes only limited to hand full of service users at present but She’s been crushing it, and I really appreciate all that she does to keep things running smoothly. thank you

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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