Blog Job search Resource Hub Get in touch Accessibility tools
recruitment@cygnethealth.co.uk
Change lives as a...

Mental Health Support Worker

Oldbury, B68 9AG
£12.60 to £13.10 Per Hour
Arrow graphic

This vacancy has expired.

About the role

Overview

Oldbury, B68 9AG
Full Time
£12.60 to £13.10 Per Hour
30 October 2025

Cygnet Group are currently recruiting experienced  Mental Health Support Workers with a passion for delivering outstanding care to join our team at Cygnet Hospital Oldbury (B68 9AG)

At Cygnet Hospital Oldbury you will be working 42 hours per week including days/nights and weekends.

Cygnet Hospital Oldbury is our new state-of-the-art PICU & Acute hospital for women, in the West Midlands.

The service features two wards: a 12-bed PICU ward and a 15-bed Acute ward. Cygnet Hospital Oldbury has a full multi-disciplinary team (MDT) and supports the acute needs of adults requiring rapid access to mental health services, including those who may need an intensive care environment.

You are…

  • Experienced Mental Health Support Worker with over 6 months of experience within an ACUTE/PICU mental health setting or over 2 years of mental health experience. 
  • Genuinely driven with a desire to make a real difference in people’s lives
  • An excellent communicator & a good team player
  • Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
  • Compassion, resilience & a dedication to empower & support service user independence

Your day-to-day at Cygnet Hospital Oldbury:

  • Offer enhanced care with a flexible learning approach for all the people in our care
  • Provide guidance & encouragement through physical & emotional support
  • Learn about individuals’ specific needs & provide help in the most appropriate way
  • Assist with medical & welfare needs 
  • Report on medical & welfare needs as required 
  • Safeguard all patients and visitors to the service
  • Maintain a safe, clean environment for all
  • Use innovative methods to improve patient care

Why Cygnet? We’ll offer you…

  • £12.60 to £13.10 Per Hour
  • Strong career progression opportunities
  • Expert supervision & support
  • Employee referral scheme
  • Pension scheme
  • “Cycle to work” scheme & employee discount savings
  • Blue Light Discount Scheme

Requirements

Contracted hours: 42 hours per week including days/nights and weekends.

Please note: successful candidates will be required to undergo an enhanced DBS check.

This vacancy may close prior to this date if a large number of applications are received.

 

 

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

on site benefits icon

On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

cycle to work icon

Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

maternity icon

Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Cygnet Hospital Oldbury

Oldbury
West Midlands
B68 9AG
Open in maps

Our application process

Application Submission
01
Step 1

Application Submission

Your application is received and reviewed by our recruitment team.
Automated Confirmation
02
Step 2

Automated Confirmation

You’ll receive an automated email confirming receipt of your application.
Application Review
03
Step 3

Application Review

We carefully review applications, considering factors like visa status, location, and experience.
Initial Screening
04
Step 4

Initial Screening

If your application is suitable, you’ll be contacted by the recruiter to arrange a telephone screening call.
Interview
05
Step 5

Interview

If you meet the screening criteria, you’ll be invited for an interview, which normally takes place in person at the site you’re applying to.
Feedback and Offer
06
Step 6

Feedback and Offer

Following the interview, you’ll receive feedback, and if successful, a verbal job offer that will be followed up with a written job offer and onboarding information.

Support for Your Job Application

From refining your CV to preparing for your interview, our free career resources give you the tools and advice you need to feel confident at every stage.
Stories from our staff
Quote marks
It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
Social Care Animation
We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

enjoy
Arrow graphic

90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

Arrow graphic

Colleague to colleague endorsements

Passion endorsement icon

Martin

Activity Coordinator
Recognised for
Passion

Martin has been with Cygnet over 5 years and shines in his AC role. He supports patients with care, handled a traumatic event with calm professionalism, and brings joy through initiatives like the Lego club. His emotional intelligence, teamwork, and quiet confidence make a real impact. Thank you, Martin—you’re a star!

Support endorsement icon

Amarachi

Support Worker
Recognised for
Support

Amarachi calmly and confidently supported a distressed individual, ensuring safety for all despite not being their allocated staff. He stepped in for the day, showing deep empathy and care. His dedication and support were greatly appreciated by both the individual and the team. Amarachi’s compassion truly made a difference.

Support endorsement icon

Chloe

Forensic Psychologist
Recognised for
Support

Chloe has stepped up into a senior role with grace, supporting the psychology team beyond expectations. Despite a heavier workload, she continues to share her knowledge generously and uplift those around her. We’re lucky to have her—thank you, Chloe, for your dedication and leadership!

Passion endorsement icon

Eve

Support Worker
Recognised for
Passion

Eve passionately motivates residents to engage in community activities like day trips, swimming, and meals out. She plans with staff and encourages daily involvement, boosting residents’ mood and confidence. Her support helps residents feel empowered and return from outings feeling positive and fulfilled.

Hard Work endorsement icon

Georgia

Activity Coordinator
Recognised for
Hard Work

Thank you for your thoughtful email and for sharing such helpful insights on the activity planners at Nightingale. It was a pleasure meeting you—your passion and dedication to creating meaningful experiences for young adults with disabilities truly shine. Your hard work is seen, valued, and appreciated. You’re making a real impact!

Support endorsement icon

Joy

Team Leader
Recognised for
Support

Joy showed incredible strength and compassion during a resident’s crisis, staying extra hours and using therapeutic care to ensure comfort. Despite the trauma, she remained steady and supportive. Thanks to her dedication, the resident has fully recovered. Joy truly exemplifies what it means to be a support worker.

Fun endorsement icon

Tobi

Support Worker
Recognised for
Fun

Tobi brought joy to residents by organizing a vibrant African Themed Day at Beckly, filled with music, food, decorations, and laughter. Her creativity, care, and dedication made the event unforgettable. Thanks to her passion, the home came alive—her efforts truly deserve recognition.

Resilience endorsement icon

Panka

Assistant Psychologist
Recognised for
Resilience

Panka receives high praise for her compassion, impactful sessions, and flexibility. She’s described as the best therapist by a service user and is a true team player, balancing psychology service promotion with wider hospital support. Her dedication shone during the transition to a new psychologist—thank you, Panka!

Hard Work endorsement icon

Julie

Support Worker
Recognised for
Hard Work

Julie goes above and beyond, taking initiative to support residents’ health and wellbeing. She acted swiftly to address weight concerns and reintroduced meaningful activities, helping a resident visit the supermarket for arts and crafts—her first since Covid. We’re proud to have Julie on our team. Thank you for your dedication!

Resilience endorsement icon

Danielle

Senior Nurse HC
Recognised for
Resilience

Danielle has stepped up as senior nurse, supporting the unit in the Clinical Manager’s absence. Despite a busy schedule, she always makes time for staff and patients, staying calm and composed through challenges. Her resilience and soothing presence uplift everyone—her dedication truly stands out!

Click here to apply for a life changing career

Arrow graphic
Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
Life changing careers.
Disability Confident employer
Age Friendly employer
Armed forces Covenant.
Tent UK
Generation UK
Triangle of Care
Find us on Glassdoor.