We have fantastic opportunities to join us and support our deaf or hearing impaired service users.
We are looking for confident Care & Support Workers with the passion to both deliver outstanding care, alongside play a role in empowering d/Deaf or hearing impaired service users to access the same recovery opportunities as their hearing peers.
You will be working Full time (37.5 hours per week) across a mixed shift pattern of 3 to 4 12 hour shifts per week with a focus on supporting our d/Deaf or hearing impaired (profound, severe, partial or hard of hearing) service users with difficult mental health needs.
Cygnet Hospital Bury offers service users personalised assessment, care and treatment for mental health disorders.
Service users may have communication needs alongside a mental illness, autism, learning disability or personality disorder & are supported by a highly specialised multi-disciplinary team that includes both Deaf and hearing professionals who provide expertise and resources to support the individuals in our care.
We are also proudly supported by an industry leading, full in-house interpretation team onsite. “I would like to commend your Interpreting Department for the amazing work that they do. We have never seen such excellent work in the whole country.” – CQC lead inspector, Bury.
About you:
You may be d/Deaf yourself.
Have experience working or living with Deaf people before.
You can sign in BSL/Have an interest in learning BSL.
Ideally trained in Signature BSL to a minimum of Level 2.
As a person you are a strong worker and team player.
Are looking to help support d/Deaf people.
Have an interest in helping d/Deaf people with mental health problems.
Your day-to-day…
Offer enhanced care with a flexible learning approach for all the people in our care
Provide guidance & encouragement through physical & emotional support
Learn about individuals’ specific needs & provide help in the most appropriate way
Assist with medical & welfare needs
Report on medical & welfare needs as required
Safeguard
Maintain a safe, clean environment for all
Why Cygnet? We’ll offer you…
Opportunities for further learning with our excellent apprenticeship scheme
Flexible working with the opportunity for overtime
Regular coaching & appraisal
Expert supervision & peer support
Employee discount savings & “Cycle to Work” scheme
A career at Cygnet comes with excellent benefits. Whether it’s saving you money on the high street, with healthcare, holidays & leisure – or securing your future with professional development and a pension – we support you to be happy both in & out of work.
Successful candidates will be required to undergo an enhanced DBS check & be required to attend a full time, induction for 3 weeks. (Monday to Friday 9am – 5pm)
Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.
Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.
We also accept Video applications for this role; If you would like to submit a video application please email: LouisBrown@Cygnethealth.co.uk
Benefits & Rewards
NHS Staff Discounts
Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.
On-site Benefits
Cygnet provides free meals and free on-site parking for employees at work.
Cycle To Work Scheme
Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.
Enhanced Maternity
In addition to statutory pay, Cygnet provides enhanced maternity pay.
It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV
88% of staff enjoy working for Cygnet
At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow
90% of staff said access to training has helped them in their role
No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.
Colleague to colleague endorsements
Ajibola
Support Worker
Recognised for
Hard Work
Ajibola showed true commitment while supporting a resident who refused to return from a bus ride. Though due to finish at 8pm, he stayed until 10:30pm to reassure and guide the resident back safely. His passion, patience, and sense of duty truly reflect the character of care and hard work.
Rafiat
Support Worker
Recognised for
Fun
Residents at Gotts have shared their love for working with Rafiat, especially praising her fun, uplifting nature. One said, “I trust Rafiat with anything—she’s cool!” Her ability to bring joy and build trust is truly valued. Fantastic feedback, Rafiat—keep shining and spreading those laughs!
Taiwo
Support Worker
Recognised for
Hard Work
Taiwo has supported a challenging resident with 3:1 care, helping him maintain routine and access the community for swimming and walks. He’s confidently guided new starters and often picks up extra shifts. His dedication and leadership are truly appreciated—keep up the amazing work, Taiwo!
Ukeme
Support Worker
Recognised for
Empathy
Ukeme offers deep emotional comfort to residents in distress, responding with empathy, patience, and heartfelt presence. His compassionate care turns sadness into healing, earning trust across the team. His quiet acts of kindness uplift not just individuals—but the whole care environment.
Chloe
Senior Support Worker
Recognised for
Hard Work
Despite staff shortages and rising risks, Chloe has handled challenging shifts with calm leadership. She shares duties fairly, supports on the floor, and is always approachable—earning trust across wards. Chloe’s problem-solving and dedication make her an invaluable asset to Nield House.
Katie-Leigh
Regional Facilities Manager
Recognised for
Hard Work
Katie Walsh, RFM, led two full refurbishments at Outwood and Longfield, preparing flats for new residents in just weeks. Her dedication ensured not only timely completion, but a homely, welcoming feel that anyone would be proud of. Though it’s her role, Katie went above and beyond—thank you!
Akwasi
Support Worker
Recognised for
Passion
Akwasi is the embodiment of passion and dedication. Even on his day off, he responded when a resident absconded—locating and engaging him until staff arrived. His commitment to duty of care and unwavering support during incidents proves he’s a true asset. Akwasi’s hard work speaks volumes.
Jake
Service Manager
Recognised for
Resilince
Jake has been a strong, positive leader during busy times—supporting staff, improving practices, and driving team engagement. He’s made meetings more dynamic and used QR codes to share residents’ stories. His support has uplifted service users and helped me grow through my level 4. Thank you, Jake!
Kelechi
Senior Support Worker
Recognised for
Trust
Kelechi has grown into a trusted Senior Support Worker at The Mews. I often rely on his judgment like I would a nurse’s—he truly knows what’s best for our residents. He’s a hardworking, respected team member who never shies from duties. His daily commute shows real dedication to the service.
Chizoba
Support Worker
Recognised for
Comfort
Chizoba’s ability to comfort distressed residents is truly special. Her calm presence, empathy, and thoughtful gestures uplift those around her. She creates emotional safety, connects deeply, and transforms difficult moments into healing ones. Her kindness enriches the whole care environment.
Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
