Cygnet Neuro Commercial Team is growing! We are looking for a Business Relationship Manager to join the Neuropsychiatric Rehabilitation team supporting our services across the country. We have services currently based from the North East to the South West of England.
Cygnet Health Care is a leading provider of high-quality health services with over 30 years of experience in transforming lives. Our dedicated centres provide specialist rehabilitation for individuals with acquired brain injuries and neurodegenerative disorders. At Cygnet, we prioritise our patients' wellness and strive for positive, lasting outcomes through our comprehensive Neuropsychiatric Rehabilitation services.
The Neuropsychiatric Business Relationship Manager will play a pivotal role in building relationships with Cygnet’s customers both internal and external. The Business Relationship Manager will be responsible for ensuring revenue targets are achieved and all KPIs are delivered for all of the services that they are responsible for, ensuring service sustainability is maintained.
Successful candidates will have a working knowledge of the commissioning landscape within the healthcare market including NHSE/ICB/CHC/Local Authority and ideally have experience of directly working within a commercial team – proven experience in a liaison or management role within the healthcare setting, preferably in neuropsychiatry/neurorehabilitation.
Knowledge of neuropsychiatric/neurological conditions and relevant healthcare policies and regulations is also preferable as this is a specialist field of neurorehabilitation. Candidates will have proven excellent communication skills, planning skills and time management.
This role will be home based, with the expectation to travel as needed to visit services or attend meetings with customers. There is a requirement to attend the quarterly two-day Commercial Team meetings (location varies, accommodation provided). Own car and full UK driving license is essential.
Main Duties and Respinsibilities:
- All key customers to be identified and an action plan written to include the level and frequency of communication needed.
- Building and maintaining positive, strong, collaborative relationships with Cygnet’s customers (local authorities and ICBs) within the area.
- Maintaining regular contact with appropriate funders and community teams in order to generate appropriate referrals and understand their needs.
- To support the BDD for Cygnet’s neuro services by managing the pipelines of all our neuro services, managing all internal transfers, ensuring all funding is in place including for moves to step down services.
- To be the link person for the Neuro service HM’s for any queries commercially.
- To build relationships with the HMs and key staff team at all our neuro services such that you can be the point of contact for all standard queries.
- To nurture existing relationships with external stakeholders for whom Cygnet can offer appropriate treatment pathways within one of our Neurorehabilitation services for their service users; ensuring partnership, profitable business and customer loyalty are maintained.
Why Cygnet? We’ll offer you…
- Bonus scheme
- An opening to undertake further learning with our excellent apprenticeship scheme
- Expert supervision & support
- Employee referral scheme
- Free Health Cash plan
- 24 hours free GP support line
- Free life assurance cover
- Free eye tests
- Car lease discounts
- Discounted gym membership
- Free mortgage broker and Insurance cover
- Pension scheme
- Employee NHS – discount savings & “Cycle to Work” scheme
- Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
Ready to make a positive change? Please click on the ‘apply now’ link below.
Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
