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Receptionist

Woking, GU21 2QS
£27,300 per annum
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This vacancy has expired.

About the role

Overview

Woking, GU21 2QS
Full Time
£27,300 per annum
29 March 2025

Cygnet Hospital Woking offers a range of mental health services for men and women. Cygnet Lodge Woking, our sister hospital close by, provides a high dependency inpatient rehabilitation service for men and extends our care pathway.

We are looking for a friendly and experienced Receptionist to join our team on a full time basis to provide a professional, welcoming reception experience.

This role will be based in a fast paced hospital setting, so the ability to process information quickly in a calm and controlled manner at all times is essential.

You will be working 40hrs per week Monday – Friday 7:30-16:00 and may be asked to work across both sites.

The ideal candidate must be adaptable and well presented with a friendly disposition with excellent communication skills. Duties will include welcoming all visitors / staff, maintaining security procedures and effective use of the hospital switchboard. 

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.

Your Day-to-Day…

  • Be responsible for all initial contacts
  • Greet visitors & notify the appropriate member of staff of their arrival
  • Provide comprehensive Reception cover and deputize for Reception Lead when required.
  • Provide comprehensive Hospital Administration Cover 
  • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
  • Answer & transfer all incoming calls and take messages where appropriate
  • Sort & distribute post, and assist with general office duties as required
  • Keep the reception area clean & tidy
  • Promote the safety & security of all site users and ensure all staff comply with security protocols.

You are…

  • An experienced receptionist with at least 1 or more years of experience working as a Receptionist
  • Organised, naturally helpful and good at multitasking
  • Computer literate – including Windows/Word/Excel/Outlook or equivalent
  • Knowledgeable of telephone systems
  • Polite, friendly & approachable with excellent c
  • GCSE Maths and English qualified, with a good level of numeracy and literacy
  • Diligent & accurate, with an eye for detail and an understanding of confidentiality.

Why Cygnet? We’ll offer you…

  • Strong career progression opportunities
  • Expert supervision & support
  • Employee referral scheme
  • Employee Discount Scheme
  • Company pension scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
  • Health Cash Plan
  • Subsidised meals on duty
  • For further details on all our benefits, please visit https://cygnetjobs.co.uk/benefits/ 

Please note: successful candidates will be required to undergo an enhanced DBS check

Benefits & Rewards

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Group Pension

We’ll look after you beyond Cygnet by helping you save for your future with a pension scheme. Cygnet provides a monthly contribution into your pot for every month you actively pay in.

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Discounted Gym Membership

Cygnet encourages the culture of wellbeing and improving work-life balance and as a result, we are offering Gym discounts. The discounts are across more than 3,000 gyms across the UK. Ranging from the big chains to the small independents – your nearest gym in the scheme won’t be far away!

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

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Employee Referral Scheme

Do you know other people who would be well suited to working at Cygnet in a Nurse, Doctor, Occupational Therapist, Psychologist or Care & Support Worker role?

Recommend them for potential cash rewards!

Plan your commute

Cygnet Hospital Woking

Woking
London & South East
GU21 2QS
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Stories from our staff
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Cygnet have been amazing with the supervision and support from my manager. They helped me identify my skill set to work on my strengths and weaknesses.
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Cygnet recognised my study achievements at the Staff Achievement Awards where I was a finalist for learner of the year
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At Cygnet I have been able to develop and grow while learning new skills

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

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Beverley

Team Leader
Recognised for
Support
Recognised by

Langdale House have recently started transition work with an individual who will be moving into our home. Bev was happy to support Langdale by being involved in the transition and feeding back relevant information which has supported managers to build up a comprehensive care plan prior to admission to Langdale.

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Mercy

Night Support Worker
Recognised for
Support
Recognised by

Langdale House have recently started transition work with an individual who will be moving into our home. Mercy was happy to support Langdale by being involved in the transition and feeding back relevant information which has supported managers to build up a comprehensive care plan prior to admission to Langdale.

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Idris

Night Senior
Recognised for
Resilience
Recognised by

The work in service can sometimes go on forever at night, but not while Mr. Idris is working. He usually approaches each task with concentration and a sense of humour, and he never gives up until he ensures that it is finished. Mr. Idris frequently eases his coworkers with funny jokes and enjoys bringing them along. Weldone Mr Idris.

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Eziaku

Night Support Worker
Recognised for
Support
Recognised by

Langdale House have recently started transition work with an individual who will be moving into our home. Ezi was happy to support Langdale by being involved in the transition and feeding back relevant information which has supported managers to build up a comprehensive care plan prior to admission to Langdale.

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Steven

ATL
Recognised for
Support
Recognised by

Langdale House have recently started transition work with an individual who will be moving into our home. Steve was happy to support Langdale by being involved in the transition and feeding back relevant information which has supported managers to build up a comprehensive care plan prior to admission to Langdale.

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Victoria

ATL
Recognised for
Support
Recognised by

Langdale House have recently started transition work with an individual who will be moving into our home. Tori was happy to support Langdale by being involved in the transition and feeding back relevant information which has supported managers to build up a comprehensive care plan prior to admission to Langdale.

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Enite

Senior Support Worker
Recognised for
Hard Work
Recognised by

The Outwood Night Team- We have had shifts consistently available due to being unable to recruit to them for a variety of reasons. Over the last year this team have worked so hard to ensure that the shifts are covered, they work together to ensure consistency for the residents as well as to support each other. Their hard work has meant that we very rarely run short and we always can meet the needs of the residents. They are a great team and a great support to the effective running of the service.

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Robert

support worker
Recognised for
Support
Recognised by

Robert supported an individual to hospital following a significant head injury, he remained calm and ensured the individual received medical attention

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Pamela

support worker
Recognised for
Hard Work
Recognised by

Pam has gone above and beyond to support the service over the past 2 months. The service is currently dealing with a shortage of team leaders, during this time Pam has offered to support with shift leading & medication administration, this support has been invaluable to the service and has ensured the service is staffed safely, avoiding agency use

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Catherine

Nurse
Recognised for
Communication
Recognised by

Catherine is an exceptional nurse with outstanding clinical and, especially, communication skills. She clearly and compassionately explain complex medical information, fostering trust and easing anxiety in patients and families. Their strong communication also promotes a positive and collaborative work environment.

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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