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Mental Health Support Worker

London, E6 6ZB
£14.23 per hour
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This vacancy has expired.

About the role

Overview

London, E6 6ZB
Full Time
£14.23 per hour
11 April 2025

Cygnet have been providing a national network of high quality specialist mental health services for more than 30 years.

We are recruiting full time Mental Health Support Workers for Cygnet Hospital Beckton which offers a range of secure mental health services for women across four specialist wards.

As an active member of our dynamic team, you’ll provide support for our nursing staff including the admission, assessment, implementation and discharge of inpatients, with a focus on dignity and safety at all times.

We are ideally looking for people with previous inpatient mental health experience in a challenging and/or an acute setting.

You will be expected to work on average 38.5hrs per week covering 11 hour shifts on a rota basis and must be able to cover a mixture of day (7.30-20.00) and night (19.30 – 08.00) shifts. It will also be a requirement for you to be able to complete the mandatory training and induction including necessary restraint training.

A career at Cygnet comes with excellent benefits. Whether it’s saving you money on the high street with healthcare, holidays & leisure or securing your future with professional development and a pension, we support you to be happy both in & out of work.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.

Please note: We do not offer Sponsorship for this role

In this role you’ll:

  • Work as part of the Multi-Disciplinary Team to support implementation of the treatments and therapy as per the service users’ care plans.
  • Compliment and provide support to the qualified nurses.
  • Undertake safe observations of patients sometimes on a 1:1 basis or with other staff.
  • Meet the physical and emotional needs of the service users in a caring and empathic manner.
  • Play an active role in maintaining physical and mental wellbeing by providing and supporting individual or group work.
  • Maintain a safe, clean and enjoyable environment to live and work in.
  • Work within Safeguarding guidelines
  • Undertake training in de-escalation and PMVA techniques to support patients with potentially violent or aggressive behaviours towards themselves or others.

We're looking for people who have:

  • Previous inpatient mental health experience in a challenging and/or an acute setting
  • Excellent communication skills and the ability to be a good team player
  • The sensitivity and energy required to provide a trusting, stimulating and varied lifestyle for the patients
  • A genuine desire to make a real difference in people’s lives
  • A strong, flexible mental aptitude and an ability to cope with the physical demands of the role
  • NVQ level 2 in a relevant care setting is preferable but not essential

In return, you’ll receive a competitive salary and a range of benefits including:

  • Full training and Induction
  • Regular coaching and support
  • Employee Discount Scheme
  • 2 Days extra annual leave for your birthday and anniversary date
  • Company pension scheme
  • Company paid Life Assurance scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
  • Free private Health Plan
  • Subsidised meals on duty
  • For further details on all our benefits, please visit https://cygnetjobs.co.uk/benefits/ 

Please note: successful candidates will be required to undergo an enhanced DBS check.

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

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On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

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Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Cygnet Hospital Beckton

London
London & South East
E6 6ZB
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Stories from our staff
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It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
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We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

Hard Work endorsement icon

Ajibola

Support Worker
Recognised for
Hard Work

Ajibola showed true commitment while supporting a resident who refused to return from a bus ride. Though due to finish at 8pm, he stayed until 10:30pm to reassure and guide the resident back safely. His passion, patience, and sense of duty truly reflect the character of care and hard work.

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Rafiat

Support Worker
Recognised for
Fun

Residents at Gotts have shared their love for working with Rafiat, especially praising her fun, uplifting nature. One said, “I trust Rafiat with anything—she’s cool!” Her ability to bring joy and build trust is truly valued. Fantastic feedback, Rafiat—keep shining and spreading those laughs!

Hard Work endorsement icon

Taiwo

Support Worker
Recognised for
Hard Work

Taiwo has supported a challenging resident with 3:1 care, helping him maintain routine and access the community for swimming and walks. He’s confidently guided new starters and often picks up extra shifts. His dedication and leadership are truly appreciated—keep up the amazing work, Taiwo!

Empathy endorsement icon

Ukeme

Support Worker
Recognised for
Empathy

Ukeme offers deep emotional comfort to residents in distress, responding with empathy, patience, and heartfelt presence. His compassionate care turns sadness into healing, earning trust across the team. His quiet acts of kindness uplift not just individuals—but the whole care environment.

Hard Work endorsement icon

Chloe

Senior Support Worker
Recognised for
Hard Work

Despite staff shortages and rising risks, Chloe has handled challenging shifts with calm leadership. She shares duties fairly, supports on the floor, and is always approachable—earning trust across wards. Chloe’s problem-solving and dedication make her an invaluable asset to Nield House.

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Katie-Leigh

Regional Facilities Manager
Recognised for
Hard Work

Katie Walsh, RFM, led two full refurbishments at Outwood and Longfield, preparing flats for new residents in just weeks. Her dedication ensured not only timely completion, but a homely, welcoming feel that anyone would be proud of. Though it’s her role, Katie went above and beyond—thank you!

Passion endorsement icon

Akwasi

Support Worker
Recognised for
Passion

Akwasi is the embodiment of passion and dedication. Even on his day off, he responded when a resident absconded—locating and engaging him until staff arrived. His commitment to duty of care and unwavering support during incidents proves he’s a true asset. Akwasi’s hard work speaks volumes.

Resilince endorsement icon

Jake

Service Manager
Recognised for
Resilince

Jake has been a strong, positive leader during busy times—supporting staff, improving practices, and driving team engagement. He’s made meetings more dynamic and used QR codes to share residents’ stories. His support has uplifted service users and helped me grow through my level 4. Thank you, Jake!

Trust endorsement icon

Kelechi

Senior Support Worker
Recognised for
Trust

Kelechi has grown into a trusted Senior Support Worker at The Mews. I often rely on his judgment like I would a nurse’s—he truly knows what’s best for our residents. He’s a hardworking, respected team member who never shies from duties. His daily commute shows real dedication to the service.

Comfort endorsement icon

Chizoba

Support Worker
Recognised for
Comfort

Chizoba’s ability to comfort distressed residents is truly special. Her calm presence, empathy, and thoughtful gestures uplift those around her. She creates emotional safety, connects deeply, and transforms difficult moments into healing ones. Her kindness enriches the whole care environment.

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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