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Support Worker

Dundee, DD3 9AG
£12.96 per/hr up to £13.36 per/hr post probation
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About the role

Overview

Dundee, DD3 9AG
Full Time
£12.96 per/hr up to £13.36 per/hr post probation
8 April 2025

We are looking for a confident Support Worker with a passion for delivering outstanding care.

You’ll be working 42 hours a week, making a positive difference to the lives of the people in our care at Wallace Hospital.

Situated in a residential area of Dundee, Cygnet Wallace Hospital is a 10 bed specialist high dependency complex care service providing assessment and treatment for individuals with learning disabilities, with or without autistic spectrum disorder, as well as complex needs and behaviours. The team can also support those who have additional mental or physical health needs, as well as those who have been detained under the Mental Health (Care and Treatment) (Scotland) Act. We accept emergency referrals and the team are experienced in managing them quickly and efficiently to ensure transition for service users is as smooth as possible.

The team at Cygnet Wallace Hospital work towards discharge from the point of admission, ensuring they work with service users to create their own pathway to the community and more independent living. The integrated care pathways ensure each individual is supported to reach their full potential.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.

Your day-to-day…

Support both management and team members in the day-to-day running of the service
Ensure duties are allocated effectively and safely
Offer enhanced care with a flexible learning approach for all the people in our care
Provide guidance & encouragement through physical & emotional support
Learn about individuals’ specific needs & provide help in the most appropriate way
Assist with medical & welfare needs and report as required
Safeguard
Maintain a safe & clean environment for all

Why Cygnet? We’ll offer you…

Opportunities for further learning with our excellent apprenticeship scheme
Flexible working with the opportunity for overtime
Regular coaching & appraisal
Expert supervision & peer support
Employee discount savings & “Cycle to Work” scheme
 

You are…

Genuinely driven with a desire to make a real difference in people’s lives
An excellent communicator & a good team player
Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
Passionate about empowering & supporting service user independence

Successful candidates will be required to undergo an enhanced PVG check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

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On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

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Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Wallace Hospital

Dundee
Scotland
DD3 9AG
Stories from our staff
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It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
Social Care Animation
We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

enjoy
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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

Support endorsement icon

Michael

Support worker
Recognised for
Support
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Michael.

Hard Work endorsement icon

Anne

Support worker
Recognised for
Hard Work
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Anne.

Hard Work endorsement icon

Saiqa

Support worker
Recognised for
Hard Work
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Saiqa.

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Femi

Support worker
Recognised for
Growth
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. As a new team member on nights, Femi supported the service and residents consistently. Through his resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Femi.

Resilience endorsement icon

Frank

Support worker
Recognised for
Resilience
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Frank.

Support endorsement icon

Caitlyn

Night Senior
Recognised for
Support
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Caitlyn.

Resilience endorsement icon

Chenayi

Night Senior
Recognised for
Resilience
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Chenayi.

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Laura

Support worker
Recognised for
Fun
Recognised by

The fun never stops when Laura is around, she is always busy planning and carrying out meaningful and person centred activities for residents. Laura manages to find something fun to do with every person she supports, residents that are more reluctant to engage in activities are all motivated by Laura, her successes are endless. Thank you Laura.

Communication endorsement icon

Rachel

Support worker
Recognised for
Communication
Recognised by

Rachel has brilliant communication that has been vital for a resident going through a difficult time. Rachel has attended all meetings to support and share her knowledge with the team and has also spent time writing down a detailed routine, activity planner and contributing to a positive behaviour support plan.
Thank you Rachel.

Positivity endorsement icon

Kolade

Support worker
Recognised for
Positivity
Recognised by

Kolade volunteered to take a gentleman on holiday who has not managed to successfully go on holiday for many years due to high anxiety levels. Kolade stayed positive throughout the planning and during the holiday and his reassurance and positive approach made for a successful holiday he even managed to stay all week. Thank you Kolade.

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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