We have an opportunity for a Regional Quality Manager to join our team at Cygnet Healthcare covering our sites across the Noth West, West Midlands and Oldham.
At Cygnet Health you’ll have the chance to make a real impact on patients / residents and their families. You’ll be exposed to all kinds of new challenges and responsibilities, to ensure you continue learning and developing as you go.
This role is a part time role working 24 hours per week over 3 days Monday – Friday.
As part of an organisation with an outstanding reputation for innovation in the sector, you’ll benefit from a vibrant culture tailored to help you thrive, whatever your level or career goals. Make a bigger difference to your career and to patient / resident care with us. Previous experience of working in a mental health facility and in a similar role or working as a Registered Manager / Hospital Manager is essential.
Key Tasks – Summary
The Regional Quality Managers roles have been designed to support and assist senior managers in the delivery of a high quality service by:
We're looking for people who have:
Why Cygnet? We’ll offer you…
Ready to make a positive change? Please click on the ‘apply now’ link below or send your CV to LenaStreet@cygnethealth.co.uk
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Since arriving at Norcott House this year ,Katie has has made many positive changes to the service. One to mention was supporting & planning for a SU to start to positively re access the community again which had ceased since the pandemic and felt to be an impossible task. Katie’s can do attitudes is always upbeat, positive and inspiring .
As the administrator for site, I do not have keys & a panic alarm when I am on site. After a staff meeting, I randomly tested the team to check response time for an alert that would not normally show – the basement meeting room. Along with x2 others, Salina responded within 20 seconds of the alarm being pulled. Well done Salina, excellent support!
As the administrator for site, I do not have keys & a panic alarm when I am on site. After a staff meeting, I randomly tested the team to check response time for an alert that would not normally show – the basement meeting room. Along with x2 others, Nita responded within 20 seconds of the alarm being pulled. Well done Nita, excellent support!
He is always great and enthusiastic with the patients. I overheard him asking the psychology team how best to communicate/start conversation’s with a patient. He’s always smiling and a great colleague to work alongside.
Deborah is a night senior that has just been advised to go on light duties due to her current state. However, Deborah goes above and beyond to be punctual on shift, attend to all duties assigned cheerfully and give adequate support to the residents and staff members. She has been an exceptional Night senior and passionate about her job.
Sally is an excellent senior nurse; she is supportive, fun, motivated. She supported a service user to attend the Personality Disorder Conference, London; she encourage the service user onto a train from Nottingham, to use the London underground, escalators, etc. Sally kept the service user calm and contained ready for the presentation. Well done!
Having James as the Governance Coordinator at Cygnet Woking and Woking Lodge has streamlined our processes in ensuring the safety and quality of patient care. His hard work, meticulous attention to detail, and dedication to gathering crucial data and documentation spanning the Datix management and incident reporting is appreciated and admired.
Tony has gone above and beyond to support one of the patients at the Views. He researches into their interests and makes fun activities relating to her interests, he plans fun outings and promotes positive engagement. Tony makes this patient laugh! Tony is a pleasure on shift and is caring to all staff and patients!
We have a service user that can be very reluctant to engage with household tasks. I noticed that the recycling bins were overflowing. Ugo successfully prompted the service user to help us with emptying the bins and then assist us maintaining hygiene standards by pointing out which areas we needed to clean. I’ve never seen this SU do this Well done!
Today there was some confusion about the venue at its been my first time there in years. Neil Crilly spent 15+ minutes helping me to feel comfortable at Cygnet Woking. He made sure that I had everything I needed to feel safe even arranging keys for me and a second ID badge so I could follow Woking systems. Honestly one of the best greetings I’v had
