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Support Worker – Acorn Ward

Cygnet Hospital Woking, GU21 2QS
13.56 GBP Hourly
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This vacancy has expired.

About the role

Overview

Cygnet Hospital Woking, GU21 2QS
Full Time
13.56 GBP Hourly
16 January 2026

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet have been providing a national network of high quality specialist mental health services for more than 30 years.

Cygnet Hospital Woking offers a range of mental health services for men and women in a purpose-built therapeutic environment where the focus is on maximising positive outcomes and recovery.

We are currently recruiting Support Workers for Acorn Ward, our female PICU service.

As an active member of our dynamic team, you’ll provide support for our nursing staff including the admission, assessment, implementation and discharge of inpatients, with a focus on dignity and safety at all times.

You will receive full training and Induction into the role and work on average 38.5hrs per week covering 12 hour shifts on a rota basis including days, nights and weekends.

We also operate a free shuttlebus service to pick up/drop off staff from Woking train station.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day. 

Please note: We do not offer Sponsorship for this role and you will need to have at least 12 months or more remaining on your current visa if you are on a dependent or post graduate visa 

In this role you’ll:

  • Work as part of the Multi-Disciplinary Team to support implementation of the treatments and therapy as per the service users’ care plans.
  • Compliment and provide support to the qualified nurses.
  • Undertake safe observations of patients sometimes on a 1:1 basis or with other staff.
  • Meet the physical and emotional needs of the service users in a caring and empathic manner.
  • Play an active role in maintaining physical and mental wellbeing by providing and supporting individual or group work.
  • Maintain a safe, clean and enjoyable environment to live and work in.
  • Work within Safeguarding guidelines
  • Undertake training in de-escalation and PMVA techniques to support patients with potentially aggressive behaviours towards themselves or others

We're looking for people who have:

  • Excellent communication skills and the ability to be a good team player
  • Resilience, caring and empathic
  • The sensitivity and energy required to provide a trusting, stimulating and varied lifestyle for the patients
  • A genuine desire to make a real difference in people’s lives
  • A strong, flexible mental aptitude and an ability to cope with the physical demands of the role
  • Flexibility regarding shift patterns and ward changes according to the needs of the hospital

In return we’ll offer you:

  • £13.56 per hour
  • Full training and Induction
  • Shuttlebus service from Woking train station for those commuting using public transport
  • Regular coaching and support
  • 2 Days extra annual leave for your birthday and anniversary date
  • Employee Discount Scheme
  • Company pension scheme
  • Company paid Life Assurance scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
  • Free Private Health Care
  • Free meals on duty

Successful candidates will be required to undergo an enhanced DBS check

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

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On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

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Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Cygnet Hospital Woking

Cygnet Hospital Woking
Surrey
GU21 2QS
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Our application process

Application Submission
01
Step 1

Application Submission

Your application is received and reviewed by our recruitment team.
Automated Confirmation
02
Step 2

Automated Confirmation

You’ll receive an automated email confirming receipt of your application.
Application Review
03
Step 3

Application Review

We carefully review applications, considering factors like visa status, location, and experience.
Initial Screening
04
Step 4

Initial Screening

If your application is suitable, you’ll be contacted by the recruiter to arrange a telephone screening call.
Interview
05
Step 5

Interview

If you meet the screening criteria, you’ll be invited for an interview, which normally takes place in person at the site you’re applying to.
Feedback and Offer
06
Step 6

Feedback and Offer

Following the interview, you’ll receive feedback, and if successful, a verbal job offer that will be followed up with a written job offer and onboarding information.

Support for Your Job Application

From refining your CV to preparing for your interview, our free career resources give you the tools and advice you need to feel confident at every stage.
Stories from our staff
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It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
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We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

Resilience endorsement icon

Tara

Support Worker SC
Recognised for
Resilience

Tara has stepped up as Acting Team Leader, confidently running some of the most challenging shifts, managing incidents and her team with positivity and resilience, earning clear respect and trust through her excellent communication with staff, seniors, and managers.

Hard Work endorsement icon

Sylvia

Support Worker HC
Recognised for
Hard Work

Sylvia came from Gotts Park to support us when we were three staff down on Friday, showing great initiative by proactively helping with cleaning, including locating the hoover and even cleaning the dishwasher filter.

Positivity endorsement icon

Taryn

Support Worker SC
Recognised for
Positivity

Taryn is health-conscious and excels at promoting residents’ weight, health, and wellbeing through nutritious eating ideas. She positively impacted at least one resident by suggesting healthier food swaps and mentors all staff on healthy options, exercise, and movement.

Empathy endorsement icon

Vicky

Complaints Manager
Recognised for
Empathy

Mike and Vicky showed exceptional empathy during my mother’s loss, cancelling leave to manage team duties and shield me from pressures. They created grieving space with selfless teamwork and ongoing support true leadership beyond duty

Comfort endorsement icon

Rebecca

Therapy/Activity Coordinator HC Salaried
Recognised for
Comfort

Rebecca (Becca) excels as Activity Coordinator with heartfelt care and positivity, treating Spencer ward ladies as humans and building their confidence. Called unsung hero” by a discharged patient. Goes above and beyond daily.

Positivity endorsement icon

Najinder

Support Worker HC
Recognised for
Positivity

Jay has shown outstanding dedication and positivity supporting a service user facing activity engagement challenges. They proactively took him out, arranging headphones for comfort, demonstrating patience and care, resulting in his first incident-free day in a long time—a huge achievement.

Hard Work endorsement icon

Paul

Maintenance Manager
Recognised for
Hard Work

The Sheffield maintenance team works tirelessly to keep the hospital and school running, no job too big or small. They respond promptly to needs, ensure safety, and always fit in school requests like marquees, lights, doors, and displays, all with smiles and positive interactions with young people. Their hard work is deeply appreciated.

Empathy endorsement icon

Michael

Complaints Assistant
Recognised for
Empathy

Mike and Vicky showed exceptional empathy during my mother’s loss, cancelling leave to manage team duties and shield me from pressures. They created grieving space with selfless teamwork and ongoing support— rue leadership beyond duty

Hard Work endorsement icon

Mohamed

DS Service Desk Engineer
Recognised for
Hard Work

Mohamed went above and beyond late Friday afternoon to provide login details for a new starter, instantly pulling up the ticket, communicating well, and ensuring they were set up for Monday morning. This helped create a positive first impression at Cygnet.

Hard Work endorsement icon

Olivia

Support Worker SC
Recognised for
Hard Work

I wanted to give a shout-out to Olivia for her incredible hard work lately. Seriously, it’s been so inspiring to see her dedication and effort on the team shes only limited to hand full of service users at present but She’s been crushing it, and I really appreciate all that she does to keep things running smoothly. thank you

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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