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Medical Records Lead (12 Months FTC)

Chester, CH4 9QT
£30,000 per annum
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About the role

Overview

Chester, CH4 9QT
Full Time
£30,000 per annum
27 February 2025

We are currently looking for a Medical Records Lead to join our Digital Services Team on a 12 months fixed term contract.

Cygnet was established in 1988. Since then we have developed a wide range of health and social care services for young people and adults with mental health needs, acquired brain injuries, eating disorders, autism and learning disabilities within the UK.

*** Please note this role will be based at 1 Lakeside, Chester, CH4 9QT ***

As a Medical Records Lead you will manage, plan, organise the support and delivery of project we are currently undertaking to digitise all of our paper records. You will ensure that legal obligations for the creation and retention of records are met.

You will have a good working knowledge of Information Management and Data Protection as well as understanding the complexities of the records management lifecycle and maintaining a dual estate of both digital and paper records.

We are working on a large scale digitisation project that you would be required to lead on. This does mean you would be based full time Monday – Friday at the Chester site.

DUTIES AND RESPONSIBILITIES

ADMINISTRATION

  • Oversee the management of electronic and paper-based information.
  • Identify the most appropriate records management resources.
  • Design and develop filing systems, business classification schemes and undertake records audits.
  • Set up and review documenting records systems.
  • Establish retention and disposal schedules.
  • Manage the change from paper to electronic records management systems.
  • Respond to information requests regarding the location of records.
  • Support the Information Governance Manager with collating information for Access to Records requests.
  • Ensure compliance with relevant legislation and regulations.
  • Preserve corporate memory and heritage.
  • Keep up to date with all systems developments that deal with records management.

MANAGEMENT

  • Manage resources and report on some budget items.
  • Train and supervise 3 different teams of staff on the digitisation process.
  • Manage the workload of both yourself and the team.
  • Set and achieve targets for digitisation and availability of records.
  • Provide supervision and appraisal to the members of your team.
  • Oversee the temporary workforce digitising the records.
  • You will be the authorised signatory for time sheets, expenses and stock ordering for the warehouse.

GENERAL INFORMATION

  • To attend work reliably and punctually.
  • To know where to access policies, to keep yourself up to date with all procedures and policy changes and to be aware of and follow their contents.
  • Use an appropriate level of confidentiality where personal information is involved.
  • To ensure that people with whom you have contact have equal opportunities, to acknowledge their individual differences and uphold their rights and responsibilities, including the right not to be discriminated against, as set out in law and by policies.
  • To carry out, as and when required, any additional tasks and responsibilities as are reasonably compatible with this job description and its objectives.
  • A duty exists (under Health & Safety legislation) to take reasonable care for the health and safety of yourself and that of others. This implies taking positive steps to understand the hazards in the workplace, to evaluate and take action to reduce the risks. It is expected that you comply with safety rules and procedures and to ensure that nothing you do, or fail to do, puts yourself or others at risk.
  • It is everyone's responsibility to ensure that everything possible is done to protect individuals in our care from abuse of a physical, sexual, neglectful, financial or institutional nature. This includes an absolute requirement to report any incident of this nature you witness, hear about or suspect

Why Cygnet? We’ll offer you…

  • An opening to undertake further learning with our excellent apprenticeship scheme
  • Expert supervision & support
  • Employee referral scheme
  • Free Health Cash plan
  • Enhanced maternity pay: 8 weeks full Pay, 18 weeks half Pay (Inclusive of SMP) followed by 13 weeks SMP.
  • 24 hours free GP support line
  • Free life assurance cover
  • Free eye tests
  • Car lease discounts
  • Discounted gym membership
  • Free mortgage broker and Insurance cover
  • Pension scheme
  • Employee NHS – discount savings & “Cycle to Work” scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

Ready to make a positive change? Please click on the ‘apply now’ link below or send your CV to LenaStreet@cygnethealth.co.uk

Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Benefits & Rewards

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Group Pension

We’ll look after you beyond Cygnet by helping you save for your future with a pension scheme. Cygnet provides a monthly contribution into your pot for every month you actively pay in.

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Discounted Gym Membership

Cygnet encourages the culture of wellbeing and improving work-life balance and as a result, we are offering Gym discounts. The discounts are across more than 3,000 gyms across the UK. Ranging from the big chains to the small independents – your nearest gym in the scheme won’t be far away!

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

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Employee Referral Scheme

Do you know other people who would be well suited to working at Cygnet in a Nurse, Doctor, Occupational Therapist, Psychologist or Care & Support Worker role?

Recommend them for potential cash rewards!

Plan your commute

Cygnet Head Office

Chester
North West
CH4 9QT
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Katie

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Since arriving at Norcott House this year ,Katie has has made many positive changes to the service. One to mention was supporting & planning for a SU to start to positively re access the community again which had ceased since the pandemic and felt to be an impossible task. Katie’s can do attitudes is always upbeat, positive and inspiring .

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Salina

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As the administrator for site, I do not have keys & a panic alarm when I am on site. After a staff meeting, I randomly tested the team to check response time for an alert that would not normally show – the basement meeting room. Along with x2 others, Salina responded within 20 seconds of the alarm being pulled. Well done Salina, excellent support!

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Nita

Support Worker
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As the administrator for site, I do not have keys & a panic alarm when I am on site. After a staff meeting, I randomly tested the team to check response time for an alert that would not normally show – the basement meeting room. Along with x2 others, Nita responded within 20 seconds of the alarm being pulled. Well done Nita, excellent support!

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Sai

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He is always great and enthusiastic with the patients. I overheard him asking the psychology team how best to communicate/start conversation’s with a patient. He’s always smiling and a great colleague to work alongside.

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Deborah

Senior Support Worker
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Deborah is a night senior that has just been advised to go on light duties due to her current state. However, Deborah goes above and beyond to be punctual on shift, attend to all duties assigned cheerfully and give adequate support to the residents and staff members. She has been an exceptional Night senior and passionate about her job.

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Sally

Senior Nurse
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Sally is an excellent senior nurse; she is supportive, fun, motivated. She supported a service user to attend the Personality Disorder Conference, London; she encourage the service user onto a train from Nottingham, to use the London underground, escalators, etc. Sally kept the service user calm and contained ready for the presentation. Well done!

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James

Governance Coordinator
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Having James as the Governance Coordinator at Cygnet Woking and Woking Lodge has streamlined our processes in ensuring the safety and quality of patient care. His hard work, meticulous attention to detail, and dedication to gathering crucial data and documentation spanning the Datix management and incident reporting is appreciated and admired.

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Tony Carrol

Support Worker
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Tony has gone above and beyond to support one of the patients at the Views. He researches into their interests and makes fun activities relating to her interests, he plans fun outings and promotes positive engagement. Tony makes this patient laugh! Tony is a pleasure on shift and is caring to all staff and patients!

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Ugochukwu

Support Worker
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We have a service user that can be very reluctant to engage with household tasks. I noticed that the recycling bins were overflowing. Ugo successfully prompted the service user to help us with emptying the bins and then assist us maintaining hygiene standards by pointing out which areas we needed to clean. I’ve never seen this SU do this Well done!

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Neil

Security Lead
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Today there was some confusion about the venue at its been my first time there in years. Neil Crilly spent 15+ minutes helping me to feel comfortable at Cygnet Woking. He made sure that I had everything I needed to feel safe even arranging keys for me and a second ID badge so I could follow Woking systems. Honestly one of the best greetings I’v had

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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