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Receptionist

Derby, DE24 8WZ
£11.97 per hour
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This vacancy has expired.

About the role

Overview

Derby, DE24 8WZ
Part Time
£11.97 per hour
19 March 2025

We are looking for a friendly, professional Receptionist with a passion for making a difference to others.

You’ll be working part time 15 hours a week at Cygnet Hospital Derby helping provide a safe, welcoming environment for colleagues, visitors and the people in our care. 

This contract is a three on three off shift pattern, shift times are either 07:00 – 11:45, 11:15 – 16:00, 15:45 – 20:30. You must be able to work everyday due to the rota covering all days.

Cygnet Hospital Derby provides low secure and mental health rehabilitation care based on the Recovery Model. Our integrated male care pathway includes Litchurch Ward, our low secure ward, and the Wyvern Unit, our mental health rehabilitation service. Alvaston Ward, our specialist female personality disorder service, is one of the leading services of its kind in the East and West Midlands.

At Cygnet, our perks go way beyond pension schemes and excellent professional development.

You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.

With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.


Your day-to-day…

  • Provide a professional, welcoming reception experience
  • Greet visitors & notify the appropriate member of staff of their arrival
  • Ensure visitors sign in & out, and that patients leaving & returning are recorded appropriately
  • Answer & transfer all incoming calls & take messages where appropriate
  • Sort & distribute post
  • Assist with general office duties as required
  • Keep the reception area clean & tidy
  • Promote the safety & security of all site users & ensure all staff comply with security protocols

Why Cygnet? We’ll offer you…

  • Strong career progression opportunities
  • Expert supervision & support
  • Pension scheme
  • “Cycle to work” scheme & employee discount saving

You are…

  • An experienced receptionist/administrator used to working with customers/clients
  • Organised, naturally helpful & a good multi-tasker
  • Computer literate – including Windows/Word/Excel/Outlook or equivalent
  • Knowledgeable of telephone systems
  • Polite, friendly & approachable with excellent communication skills
  • GCSE Maths & English qualified, with a good level of numeracy & literacy
  • Diligent & accurate, with an eye for detail & an understanding of confidentiality

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.
 

Benefits & Rewards

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Group Pension

We’ll look after you beyond Cygnet by helping you save for your future with a pension scheme. Cygnet provides a monthly contribution into your pot for every month you actively pay in.

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Discounted Gym Membership

Cygnet encourages the culture of wellbeing and improving work-life balance and as a result, we are offering Gym discounts. The discounts are across more than 3,000 gyms across the UK. Ranging from the big chains to the small independents – your nearest gym in the scheme won’t be far away!

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

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Employee Referral Scheme

Do you know other people who would be well suited to working at Cygnet in a Nurse, Doctor, Occupational Therapist, Psychologist or Care & Support Worker role?

Recommend them for potential cash rewards!

Plan your commute

Cygnet Hospital Derby

Derby
East Midlands
DE24 8WZ
Stories from our staff
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Tortoise
Cygnet have been amazing with the supervision and support from my manager. They helped me identify my skill set to work on my strengths and weaknesses.
study
Cygnet recognised my study achievements at the Staff Achievement Awards where I was a finalist for learner of the year
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At Cygnet I have been able to develop and grow while learning new skills

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

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Kim

Senior Staff Nurse
Recognised for
Support
Recognised by

Kim as part of a response team from Sherwood House attended a neighbouring Cygnet service for a medical emergency.

I just want to express my massive thanks to all the support given yesterday. The team were a class act and worked so well as a team and just did an amazing job.

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alice

management
Recognised for
Positivity
Recognised by

Alice came to Outwood as our new manager & I can’t praise this woman enough, she is absolutely brilliant, everything she does, she does it with pride, this is reflected by the things that she does for the residents, their families & staff, she’s very approachable & down to earth & just a lovely lass, & were all very thankful for you Alice!

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Tichona

support worker
Recognised for
Hard Work
Recognised by

Tich has been here for a very long time, and knows the residents so well, he is such a lovely man with so much knowledge to give to all, both old and new staff, he doesn’t get enough recognition for what he does in the service, he is amazing!

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olukemi

support worker
Recognised for
Empathy
Recognised by

I just wanted to nominate Olukemi for this award because recently I received some bad news, she was so thoughtful and kind with her words of comfort, when we get the chance, we sit and talk to one another about life, mental health, the residents that we care for and what were grateful for. Im grateful for her friendship and empathy, she is amazing

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Jack

support worker
Recognised for
Growth
Recognised by

I wish to nominate Jack, I watch him with the residents, hes brilliant with them all, helping them to lead as independently as possible lives by encouraging them to try and do new things, he has worked well with a particular resident, introducing him to new foods, textures and flavours. Jack will go far in what endeavour he chooses.

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Nnamdi

Specialty Doctor
Recognised for
Resilience
Recognised by

Dr Nnamdi delivers persistently good care and remains calm under pressure, which is an excellent quality to have

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Akudo

support worker
Recognised for
Passion
Recognised by

Akudo is the life and soul of Outwood, she’s amazing with the residents always pushing them towards to reaching their goal as independently as possible, she cares so much about everyone around her and is often there for staff members too. She is absolutely amazing! She is a great colleague and support worker and loved and respected by many.

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Toluwani

Support Worker
Recognised for
Resilience
Recognised by

Valued member of the Team, deals with some very challenging and unwell patients and has often been targeted by patients.He is very resilient in these situations and continues to treat the patients with care, respect and dignity. Great role model to colleagues, displays professionalism in all aspects of his role, regardless of the situation he faces

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Michael

Support worker
Recognised for
Support
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Michael.

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Anne

Support worker
Recognised for
Hard Work
Recognised by

The festive period had many challenges with a change in senior team, emergency admittance and health issues. The experienced team on nights supported the service and residents consistently. Through their resilience and hard work it was a successful festive period for all and this had not gone unnoticed. Thank you Anne.

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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