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Mental Health Support Worker

London, E6 6ZB
£14.23 per hour
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This vacancy has expired.

About the role

Overview

London, E6 6ZB
Full Time
£14.23 per hour
11 April 2025

Cygnet have been providing a national network of high quality specialist mental health services for more than 30 years.

We are recruiting full time Mental Health Support Workers for Cygnet Hospital Beckton which offers a range of secure mental health services for women across four specialist wards.

As an active member of our dynamic team, you’ll provide support for our nursing staff including the admission, assessment, implementation and discharge of inpatients, with a focus on dignity and safety at all times.

We are ideally looking for people with previous inpatient mental health experience in a challenging and/or an acute setting.

You will be expected to work on average 38.5hrs per week covering 11 hour shifts on a rota basis and must be able to cover a mixture of day (7.30-20.00) and night (19.30 – 08.00) shifts. It will also be a requirement for you to be able to complete the mandatory training and induction including necessary restraint training.

A career at Cygnet comes with excellent benefits. Whether it’s saving you money on the high street with healthcare, holidays & leisure or securing your future with professional development and a pension, we support you to be happy both in & out of work.

Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others – every day.

Please note: We do not offer Sponsorship for this role

In this role you’ll:

  • Work as part of the Multi-Disciplinary Team to support implementation of the treatments and therapy as per the service users’ care plans.
  • Compliment and provide support to the qualified nurses.
  • Undertake safe observations of patients sometimes on a 1:1 basis or with other staff.
  • Meet the physical and emotional needs of the service users in a caring and empathic manner.
  • Play an active role in maintaining physical and mental wellbeing by providing and supporting individual or group work.
  • Maintain a safe, clean and enjoyable environment to live and work in.
  • Work within Safeguarding guidelines
  • Undertake training in de-escalation and PMVA techniques to support patients with potentially violent or aggressive behaviours towards themselves or others.

We're looking for people who have:

  • Previous inpatient mental health experience in a challenging and/or an acute setting
  • Excellent communication skills and the ability to be a good team player
  • The sensitivity and energy required to provide a trusting, stimulating and varied lifestyle for the patients
  • A genuine desire to make a real difference in people’s lives
  • A strong, flexible mental aptitude and an ability to cope with the physical demands of the role
  • NVQ level 2 in a relevant care setting is preferable but not essential

In return, you’ll receive a competitive salary and a range of benefits including:

  • Full training and Induction
  • Regular coaching and support
  • Employee Discount Scheme
  • 2 Days extra annual leave for your birthday and anniversary date
  • Company pension scheme
  • Company paid Life Assurance scheme
  • Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
  • Free private Health Plan
  • Subsidised meals on duty
  • For further details on all our benefits, please visit https://cygnetjobs.co.uk/benefits/ 

Please note: successful candidates will be required to undergo an enhanced DBS check.

Benefits & Rewards

NHS Staff Discounts

Cygnet provides its staff with NHS discounts across a range of high street retailers. The discounts can be redeemed by showing your Cygnet ID badge. You can also get further discounts by registering your details with Health Service Discounts and Blue Light Card.

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On-site Benefits

Cygnet provides free meals and free on-site parking for employees at work.

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Cycle To Work Scheme

Cygnet will give you exclusive access to a range of benefits with our Cycle To Work scheme.

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Enhanced Maternity

In addition to statutory pay, Cygnet provides enhanced maternity pay.

Plan your commute

Cygnet Hospital Beckton

London
London & South East
E6 6ZB
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Stories from our staff
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It's an absolute joy to work with the service users and to make a difference in their lives
The best part of my job is knowing that I can change somebody's life and make them feel happy
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We’re looking for naturally caring and compassionate people – so you can join one of our Care & Support teams without any previous experience on your CV

88% of staff enjoy working for Cygnet

At Cygnet, you’ll work in incredible, inspiring teams and enjoy satisfying careers with plenty of opportunities to grow

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90% of staff said access to training has helped them in their role

No matter what your role is, we invest in your learning and development to help you achieve your career aspirations.

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Colleague to colleague endorsements

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Alicia

Support Worker
Recognised for
Passion
Recognised by

Alicia went above and beyond to seek out a volunteering job for 2 service users at Langdale House. Langdale have been trying for years to find an old peoples care home for our service users to visit which will help them to help others and feel apart of the local community. Alicia eventually found one which was suitable and has been a success for the service users. Management would like to thank Alicia for going above and beyond to find this placement and organising visits.

Hard Work endorsement icon

Gemma

Support Worker
Recognised for
Hard Work
Recognised by

I would like to take a moment to formally recognise and commend two of our dedicated staff members Arran Wardle and Gemma Rhodes for their exceptional support and commitment in facilitating a truly heart-warming and significant experience for one of our patients.

Recently, these staff members supported a gentleman in leaving the hospital for a visit to McDonald’s—his first community outing in over six years. This outing was not only incident-free but filled with joy, laughter, and a sense of freedom that the patient had not experienced in a very long time. He was belly laughing to the music playing in the van, a moment that deeply moved everyone involved.

This achievement is a testament to the hard work, patience, and compassionate care these staff members have consistently shown. Their efforts have made a profound difference in this gentleman’s life, and this milestone reflects the positive impact of their dedication.

Please join me in acknowledging and celebrating their outstanding contribution. It is moments like these that truly highlight the value of the work we do and the incredible people who make it possible.

Positivity endorsement icon

Annabel

Support Worker
Recognised for
Positivity
Recognised by

Langdale House recently had an admission of a new service user. Annabel has gone above and beyond to support this individual despite the challenges that they exhibited. Annabel has been recognised for her continuous positive attitude and has been able to support the individual in a positive manner which has resulted in the service user achieving positive changes to his daily routines. Management would like to recognise Annabel and say thank you for her positive attitude.

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Kimberley

Team Leader
Recognised for
Hard Work
Recognised by

This nomination is for the hard work you put in all of the time keeping the floor staffed well and supporting staff and patients in their development. This nomination in particular is for the hard work put in to getting a patient who has significant difficulties to the dentist and supporting him to have the required treatment. This took a lot of hard work, organisation, and perseverance from you and the team you were leading for a successful outcome. This not only improved the patients quality of life but also improved the ward environment as a whole. Your hard work is always recognised and should be celebrated 🙂

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Michael

Maintenance Operative Hourly
Recognised for
Hard Work
Recognised by

Since Michael has started working at Dene Brook there has been a massive improvement in the service, this is noticed by individuals, staff & visitors.
Michael is creative and uses his own initiative and has done several projects in the service to meet the needs of the individuals and work in a person centered way. Michael has supported individuals to design bespoke furniture and decor in their homes. The most recent being a teletubbies mural wall in an individuals bedroom. Michael has hand painted all the design and this looks absolutely fantastic and the individual will love it!! Michael should be nominated for his hard work and continues efforts to improve the service and make it as homely as possible for individuals.

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Zachari

Support Worker
Recognised for
Hard Work
Recognised by

Langdale House recently had an admission of a new service user. Zach has gone above and beyond to support this individual despite the challenges that they exhibited. Zach has been recognised for his continuous positive attitude and has been able to support the individual in a positive manner which has resulted in the service user achieving positive changes to his daily routines. Management would like to recognise Zach and say thank you for his positive attitude.

Hard Work endorsement icon

Arran

Support Worker
Recognised for
Hard Work
Recognised by

I would like to take a moment to formally recognise and commend two of our dedicated staff members Arran Wardle and Gemma Rhodes for their exceptional support and commitment in facilitating a truly heart-warming and significant experience for one of our patients.

Recently, these staff members supported a gentleman in leaving the hospital for a visit to McDonald’s—his first community outing in over six years. This outing was not only incident-free but filled with joy, laughter, and a sense of freedom that the patient had not experienced in a very long time. He was belly laughing to the music playing in the van, a moment that deeply moved everyone involved.

This achievement is a testament to the hard work, patience, and compassionate care these staff members have consistently shown. Their efforts have made a profound difference in this gentleman’s life, and this milestone reflects the positive impact of their dedication.

Please join me in acknowledging and celebrating their outstanding contribution. It is moments like these that truly highlight the value of the work we do and the incredible people who make it possible.

Flexibility endorsement icon

Susan

Highly Specialist Occupational Therapist
Recognised for
Flexibility
Recognised by

Our OT Susan has done an amazing job of starting yoga sessions with some of our residents with severe autism and learning disabilities. We are so lucky to have her as a qualified instructor who is able to adapt her classes to the people we support. Also excellent team work with our colleagues in SLT and the care team to make this happen! A brilliant initiative!

Comfort endorsement icon

Shimmeka

Support Worker
Recognised for
Comfort
Recognised by

Shammika has been very helpful with staff especially during incidents, she comes in to help staff as she is able to communicate with residents to calm them down. Her communication skills with staff is a top notch and she also helps many staff with their datix.

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Akwasi

Support Worker
Recognised for
Passion
Recognised by

I would like to nominate akwasi because of his passion for the job as he have shown on multiple occasion he would go the extra mile for his resident. when out in the community with a particular resident and that resident became unsettled and attempted to abscorned he have managed to be able to redirect back to service with minimal issues and resistance

Click here to apply for a life changing career

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Speculative candidates or CVs sent to Cygnet by recruitment agencies/headhunters will be treated as a “free of charge” gesture. For further clarification, email recruitment@cygnethealth.co.uk
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