We have a fabulous opportunity for an experienced individual having had multi site responsibility, creative catering flair, who understands what quality menu planning takes, whilst ensuring food safety standards and complex individual dietary requirements are met and stock management, policy and audit processes remain paramount. This is a brand new role and would suit someone who is passionate about excellent delivery whilst maintaining effective process.
Cygnet was established in 1988. Since then we have developed a wide range of health and social care services for young people and adults with mental health needs, acquired brain injuries, eating disorders, autism and learning disabilities within the UK.
Role Purpose
At a national level, oversee all aspects of the catering operation, ensuring smooth and efficient processes are in place for delivery of food and beverage services. Support sites to menu plan, manage inventory, financial reporting, and maintaining safe and enjoyable menu choices.
Undertaking audits of stock management, ordering and portion control.
Setting quality standards, provide guidance to ensure food safety and hygiene regulations are understood; support sites to menu plan, manage inventory, financial reporting, and maintaining safe and enjoyable menu choices.
Please note: You will need a full UK driving licence and be fully mobile to travel extensively around the England, Scotland and Wales.
Main duties and responsibilities include:
- Creating healthy and tasty menu choices across all services taking on board patient/ resident and staff feedback and requests via our various patient /staff forums and surveys.
- Creating menu banks with regular and seasonal changes for all our services including service user and staff food.
- Working closely with our Hospital and Home catering teams to deliver the new menus and working practices to achieve safe, tasty, varied and efficient menus.
- Develop and implement standard operating procedures (SOPs) to ensure consistency in quality and service.
- Develop and manage the compliance audit process.
- Set guidance for inventory levels, including ordering, receiving, and stock rotation to minimise waste.
- Review and prepare guidance to ensure compliance with all food safety and hygiene regulations, including HACCP standards.
- Through audit process ensure service costs and expenditure are controlled in line with budget whilst providing a quality service. Execute the process to provide an accurate and timely assessment of compliance, capability and delivery with the operational (and functional) areas of the business.
- Produce documented action plans with solutions and ways to achieve compliance for our services.
- Working with Procurement undertake supply chain assurance audits of those businesses supplying Cygnet with goods and/or services relevant to our catering offering.
- Act as a critical friend to the business in identifying gaps in process and compliance to drive effective remedial actions to assist with clear priority plans.
- Ensure induction specific to Catering positions is appropriate and adhered to.
- Working with Operations and the Nursing Directorate implement systems for feedback collection and customer satisfaction monitoring
- To promote equity, diversity, rights and responsibilities of staff and individuals in our care at all times in accordance with statutory requirements, and Cygnet Group Policy and Procedures
- Lead and model Cygnet values and behaviours and use them to provide a daily framework for your working
Why Cygnet? We’ll offer you…
- An opening to undertake further learning with our excellent apprenticeship scheme
- Expert supervision & support
- Free Health Cash plan
- Enhanced maternity pay: 8 weeks full Pay, 18 weeks half Pay (Inclusive of SMP) followed by 13 weeks SMP.
- 24 hours free GP support line
- Free life assurance cover
- Free eye tests
- Car lease discounts
- Discounted gym membership
- Free mortgage broker and Insurance cover
- Pension scheme
- Employee NHS – discount savings & “Cycle to Work” scheme
- Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks
Ready to make a positive change? Please click on the ‘apply now’ link below or send your CV to LenaStreet@cygnethealth.co.uk
Due to limits on sponsorship allocations, we are not currently in a position to offer sponsorship to new candidates for these roles, this remains under review.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
